We were shocked at how much dirt the device extracted from a medium-pile rug that seemed relatively clean to the eye. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Water Pump Kit - Parts & Accessories | Rug Doctor Water Pump Kit Rated 3.33 out of 5 based on 6 customer ratings ( 6 customer reviews) $ 63.67 Add to cart SKU: 12158 Categories: Mighty Pro, Mighty Pro X3, Parts, Wide Track Description Reviews (6) Water Pump Kit for Wide Track, Mighty Pro and Mighty Pro X3 machines Don't forget these! If the hose is loose, pull down the connector until you see the silver ball bearing. This Warranty gives you specific legal rights. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. This is normal. Center a replacement axle hub cap over the exposed axle end. Oct 7, 2020 Your Rug Doctor Pro-Deep Carpet Cleaner is ready to use right out of the box. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. You will hear a click sound when the tank has locked into place. These cookies track visitors across websites and collect information to provide customized ads. While cold water will not work as effectively as hot water, it will vacuum up the debris. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. Snap up the brass rings, and they will lock the hose into place. If it comes loose, youll need to secure the hose. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). The hand tool also comes with a caddy that you can clip onto the back of the Rug Doctors handleno screwdriver needed. But you can also find the solution in this article. Its not advisable to use a water-extraction machine like the Rug Doctor on Oriental rugs made with silk or wool, hand-loomed or braided wool rugs, sisal or jute. When you hit the end of the stroke, release the red button and pull back about six more inches. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Offer ends 5/4/23, while supplies last. The other issue is that the area around the brush head collects a lot of dirt and hair. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. But opting out of some of these cookies may affect your browsing experience. Place a towel behind the exhaust hole. This cookie is set by GDPR Cookie Consent plugin. How to Avoid Over-Wetting Your Carpets When Cleaning, FlexClean Review Guest Blog @thefinchfamilylife, Cleaning with Twins! Simply pull down the spring-loaded brass connector, insert the braided hose adapter until the brass connector snaps shut, and repeat the process if the connector is still loose. Analytical cookies are used to understand how visitors interact with the website. If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Generally, don't use hot water. Find a repair shop near you. Do not use it with the replacement part. But the biggest was the fact I had two pumps. This Warranty applies for normal household use only. The problem(s) came when we tried to clean the Rug Doctor. If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. These cookies ensure basic functionalities and security features of the website, anonymously. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Rug Doctor spray button is not working, troubleshooting Watch on Check the braided hose that feeds the cleaning solution to the spray nozzle. *Offer ends 5/4/23, while supplies last. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. Oops. If water splashes out of the nozzles like the carpet mode, replace the front pump. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. Stains from food, ink, dirt and unidentified substances respond well to Spot & Stain Remover. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. info!!! The cookie is used to store the user consent for the cookies in the category "Performance". Snap up the brass rings, and they will lock the hose into place. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. HOW DO I GET SERVICE UNDER THIS WARRANTY? If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Rug Doctors Pro-Deep Carpet Cleaner removes over 90% of ground-in dirt, grime and oils embedded in carpet. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. If the nozzles are clear, one of the two pumps may be defective, not supplying sufficient pressure to the nozzles. Pull the white tank out and set it aside. Another feature we found awkward is that you can only use the Rug Doctor in a backward motion. If it doesnt turn on or the reset button pops up again, return the machine to the store. This machine is not intended for use in an industrial or commercial setting. Reply. These cookies ensure basic functionalities and security features of the website, anonymously. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Youll see dirty water coming up through the see-through dome. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Full affiliate disclaimer here, Rug Doctor Portable Spot Cleaner Not Spraying. Fill the Clean Water Tank with HOT tap water until it reaches the fill line. It has ten rows of stiff cross-action bristles that work the rugs from every angle. Re-connect the pump's wires to the Rug Doctor's black and white wires. The replacement pump may not sit as snugly in the rubber mount as the original. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Pick a warm, clear day without excessive humidity to shampoo your carpets. What Happens If The Suction On The Portable Spot Cleaner Is Absent Or Inadequate? We found that the best option is to then put the cap back on to carry it; if you pick the tank up by the handle, it tilts to an awkward angle and spills. Press down on the double brass rings and hold them down. If water does not splash out of the nozzles in accessory mode, replace the rear pump. Ensure the hose is securely attached to the brass connector. If you are feeling strong suction, replace the filter inside the clear dome. How To Use Hoover Power Scrub Elite: 10 Steps, How do I know What pile my Carpet is in? There might be a clog in the lower vacuum track. How to Remove Ink Stains From Synthetic Carpet Fibers, How to clean a showerhead, according to an expert, How to Safely Clean a New Synthetic Area Rug, How to Clean Old Stained Carpet Naturally, How to Get the Wet Dog Smell Out of Throw Rugs. Download These cookies ensure basic functionalities and security features of the website, anonymously. Sometimes, people face problems through rug doctor portable spot cleaners. If you still see water coming out of the exhaust, repeat this procedure a second time. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Limit 5 per customer. Turn the vacuum switch on and see if there is any suction coming from the grey hose. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Login to make a RENTAL, or view your account. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Watch the upper white tank and empty as needed to prevent from filling with foam. Exclusions and limitations apply. All submissions become the property of Rug Doctor. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). No instructions came with the box, so had to do some online research. Section 1114(I) and 15 U.S.C. Try plugging the machine into a different outlet. Fill a clean bucket with two gallons of hot water and mix in a quarter to half a cup of cleaning solution, depending on how dirty your carpet is. Make sure that the pump is installed in the correct direction. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. If not please call our customer services team on 0800 800 245 or read through the support documentation at https://www.rugdoctor.co.nz/support/Video Shortcuts:0:16 - Check you have filled the correct tank0:25 - Check you are holding down the red spray button0:45 - If the white tank is half full you have run out of water1:02 - Contact the customer services line on 0800 800 245 Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Her work is published on many websites. The average water tank capacity is around one . Turn on the vacuum and see if the machine can pick up the newspaper in its sucking action. The cookie is used to store the user consent for the cookies in the category "Analytics". Overall, the Big Green Machine edges out the Rug Doctor ever so slightly in terms of performance, but if youre budget-conscious or dont want to lug a heavy machine around, the Rug Doctor is still a comparable choice. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. This carpet extractors professional grade motor, penetrating brushes and suction power deeply scrubs dirt, grime and other tough stains from high traffic carpeted areas while deodorizing and freshening home and office spaces. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. Check fuse box then check to see if the reset button has popped up, if it has, turn the vacuum switch to the off position before pressing the reset button. Do you know which way for sure the pump nozzles should be facing on our model? These cookies track visitors across websites and collect information to provide customized ads. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. RugDoctor Water Pump Kit Alternative Views: $129.99 $179.99 Save $50.00 (27.78%) through 4/3/2023 Quantity: In Stock Free Shipping Over $35 Easy Returns Call (866) 972-8227 For Assistance Description Replacement Water Pump Kit for RugDoctor models WIDE TRACK, MIGHTY PRO, MIGHTY PRO X3. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs If not, it means there may be a problem with the valve in the tool itself. Firstly, you will need to check that you have filled the correct tank. Get daily tips and tricks for making your best home. How Many Rooms Can Be Cleaned With Rug Doctor Carpet Detergent? If it is not, lift the Waste Water Tank and reposition it in its original position. Right off the bat, when we went to fill the water tank, we were surprised at how awkward the process was. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. It should not feel loose on the axle. This will loosen the front metal blade. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. Step #2 Empty the Water Tank. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Securely place the full Clean Water Tank back onto the machine. That said, this competitor, which we also tested, is very heavy at a whopping 40 pounds, making it a bit challenging to maneuver. But opting out of some of these cookies may affect your browsing experience. Ben Lavadia - Offer ends 5/4/23, while supplies last. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. This seems like a significant oversight. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. Beer, blood, feces, gravy, ice cream, milk, perspiration, urine, and vomit are all eliminated by the urine eliminator. As you come to the end of your cleaning strip, release the spray button two steps before the end. Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Contact us here! If the area is wet, remove the filter from the clear dome on top of the white tank. That said, wed recommend you act fast if you drop your hot dog on the carpet and keep permanent markers away from young children who like to create unconventional art. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. I give my consent to Rug Doctor to be in touch with me via email using the information I have provided in this form for the purpose of news, updates and marketing. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. However, keep in mind that these stains were really rubbed in and not spot-treated at all. You can try the following solutions if youre having trouble with the red spray button: You can try the following solutions if you have vacuum issues: You can try the following solutions if youre having trouble with the hand tool: Check that the braided hose that connects the hand tool to the machine is properly installed. If water splashes out of the nozzles for the Wide Track model but does not spray adequately, check the spray nozzles for clogs first. On lightly soiled carpet, the manufacturer recommends moving at a pace of one foot per second, but very dirty carpets need a slower pace of one foot every two seconds. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. Make sure the reset switch is in the ON position. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Having issues with your order? Use a mallet to tap the hub cap in place. It does not store any personal data. Also make sure there is plenty of water in the lower red tank, then try the machine again. You should feel strong suction. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Shake vigorously and remove any blockages or debris. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. It could mean that the vacuum motor has moisture inside it. Having issues with your order? Now try a 5-foot path with the machine. Clean upholstery with your Rug Doctor Mighty Pro X3. Does the area where you have been cleaning feel wet to the touch? Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. Carefully note the pump direction indicated by the arrow on its label. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Section 1125(a). Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. You also have the option to opt-out of these cookies. The reset button is located at the very top of the machine, on the right side. The white rocker switch located on the top of the machine can be used to change the cleaning mode of the machine. Thanks ! Rug doctor portable spot cleaner makes life easier compared to the old days. Use hose clamp pliers or straight edge cutters to squeeze and crimp the clamp ears. You can register your Rug Doctor Machine at www.rugdoctor.com. Move all small furniture off your carpets, and remove small area rugs that dont need cleaning. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Replace the outer cap on the tank and reinsert it into the unit. Took me while to find it. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. Check to see that the switch on the top of the Motorized Brush has been flipped to the ON setting. Ensure the machine is set to hand tool use. You should feel strong suction. If your clean water tank is leaking, you can follow the guidelines which are given below: After cleaning the carpet, you wont need to use any carpet stain protection products. If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. In theory, its supposed to deliver extra cleaning fluid to the area, but the feature isnt designed well in our opinion. If your machine is damaged or malfunctioning, please contact the RUG DOCTOR for assistance. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. If youre experiencing problems with your Rug Doctor machine, please contact our Customer Support Team. Removing any blockages or debris requires vigorous shaking. Press the red Power Button located on the Main Handle to Carpet position. Then, try turning on the machine. The nice thing is that the wide, 12-inch head allows for fewer passes than narrower carpet cleaners. Re-assembly tipto reinstall the wheels and axle: Slide the axle and wheels back onto the Rug Doctor. This website uses cookies to improve your experience while you navigate through the website. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. The red tank should be full with hot tap water and cleaning solution, and the white tank empty. (Not spraying): Rug Doctor Mighty Pro X3 Carpet Shampoo Floor Cleaner MP-C3. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The red spray button is located on the top of, or underneath the handle. Limit 5 per customer. Does it full-on spray, or just leak? Firstly, Double-check to see that you're pressing the spray trigger. Though we gave the rug a quick once-over with the vacuum before diving in with the Rug Doctor, there was apparently still quite a bit of dog hair left behind. Press down on the double brass rings and hold . Any thoughts? While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Once you do get it clean, youre supposed to leave the cap off so the interior can air dry. You should feel strong suction. Free shipping on many items . of Oxy Cleaning Solution. By clicking the Send button, you agree to these terms. Find a repair shop near you. Ensure the hose is securely attached to the brass connector. Remove the gray rubber hose connector that is located at the back of the machine and set it aside. Need advice on cleaner? There may be a diode attached in-line on the red wire. Buy Rug Doctor Pro Deep Commercial Cleaning Machine with Motorized Upholstery Tool, Large Red Carpet Cleaner: Wet-Dry Vacuums - Amazon.com FREE . If you feel strong suction, reconnect the vacuum hose and go over the area you were trying to clean that is wet. Next, attach the solution line. *Offer ends 5/4/23, while supplies last. Necessary cookies are absolutely essential for the website to function properly. If the switch is in the OFF position, press it to the ON position and try the machine again. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. Necessary cookies are absolutely essential for the website to function properly. Turn the vacuum switch on and see if the machine sucks up the newspaper. Use it as a room spray or directly on carpets and pet beds to remove odors left behind after cleaning. She loves crafts and has a deep interest in design and DIY projects.